Introduction
By setting out these rules, we aim to explain what information we collect about you, why and how we do so, and what your rights are under the Personal Data Protection Act (PDPA) and the General Data Protection Regulation (REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 – GDPR).

“Akado” Ltd takes the protection of your personal data very seriously. The privacy policy below will provide you with information about the personal data that is collected, and how it is processed and used.

Definitions

„Personal data“ means any information relating to an identified natural person or a natural person who can be identified („data subject“ or “user”); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, psychological, economic, cultural or social identity of that natural person;

„Administrator“ means a body which, alone or jointly with other bodies, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by European Union law or the law of the Republic of Bulgaria, the controller or the specific criteria for its designation may be laid down in European Union law or in Bulgarian legislation. In the present case, the controller is “Akado” Ltd, a company duly registered and operating in accordance with the laws of the Republic of Bulgaria.

“Akado” EOOD is a company registered under the Commercial Act of the Republic of Bulgaria with UIC 203535985, with the following contact address: Sofia, 39 Boriana Street, email address: office@acado.bg, telephone: +359 888 552391

„Data processor“ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;

„Processing“ means any operation or set of operations which is performed on personal data or on a set of personal data, whether by automated means or otherwise, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of making the data available, alignment or combination, restriction, erasure or destruction;

„Supervisory authority“ means an independent public body of a Member State of the European Union responsible for supervising the application of the rules on the protection of personal data. In the Republic of Bulgaria, the supervisory authority is the Commission for Personal Data Protection.

Policy objective

The purpose of this privacy policy is to ensure that the Controller:

– complies with data protection legislation, namely the Personal Data Protection Act (PDPA) and the General Data Protection Regulation, as well as other applicable legislation, and adheres to best practice;
– protects the consumers, customers and partners of “Akado” Ltd;
– ensures transparency regarding the ways in which data subjects’ personal data are stored and processed;
– provides protection against the risks associated with data breaches;

This privacy policy applies to all services offered by “Akado” Ltd on his website.

Unless otherwise stated, this Privacy Policy governs exclusively the way in which “Akado” EOOD processes your personal information. If you use services provided by third parties, only the terms of those third parties’ privacy policies shall apply.

How do we collect information about you?

We may collect information about you in several ways:

– Contact and enquiry forms completed and submitted by you in connection with the services we provide.
– Subscribe to our monthly newsletter, which keeps you up to date with our latest offers and current promotions.

By submitting them, you are knowingly sharing personal data. For any form involving the submission of personal data, we will specify the purposes of use, the retention period, any third parties with whom we may share it, and the ways in which you can exercise your rights under the Regulation. We will minimise the amount of data requested in the form in line with the stated purposes.

What information do we collect and process when you use our services?

Forms completed and submitted by you

We usually collect the following data:

– Your names;
– Email address;

For all visitors, we and the providers of the tools we use typically collect the following data about you:

– The IP address from which you are accessing the site;
– Your browser ID;
– Your mobile device’s identifier;
– Your identifier, which does not contain any personal data;

Data received from third parties:

Depending on the data source, this includes:

– Basic profile information, such as name and email address;
– Details that you choose to share, depending on the specific settings for your social media accounts;
– Your contacts and how you stay in touch with them.

For what purposes do we process the information?
The information we collect and process about you may be used for the following purposes:

Normal operation of our website. This data is strictly necessary for the normal operation of our website and to enable us to send you all the necessary information relating to your enquiry.

VII. What are your rights regarding your personal data?

Our priority is both to inform you of your legal rights and to ensure that they are respected. You have the following rights, which must be observed when your personal data is processed:

– The right to withdraw your consent to the processing of your personal data at any time;
– To request that your data be corrected or supplemented should any inaccuracy be identified, by submitting a written request to us;
– The right to access your personal data;
– The right to restrict the processing of your personal data;
– The right to object to the processing of your personal data;
– The right to data portability;
– The right to request the erasure of your personal data that is being processed unlawfully or where the legal basis for processing no longer applies (withdrawn consent, fulfilment of the original purpose for which it was collected, etc.);
– The right to request that the Controller of your personal data notify any third parties to whom the Controller has disclosed your data regarding the rectification, erasure or restriction of the processing of your personal data.
– You have the right to lodge a complaint with the Personal Data Protection Commission.

VIII. When may “Akado” Ltd use your data to contact you?

We may use the information you have provided to contact you regarding various matters such as:

– to notify you of any changes to the policies of “Akado” EOOD and these terms and conditions;
– to reply to you when you have contacted us, or to respond to your comment or complaint;
– to invite you to take part in our surveys regarding the services provided by “Akado” EOOD;
– for marketing purposes;
– to send you relevant offers for products and services from “Akado” Ltd and/or third parties – partners of “Akado” Ltd;
– to inform you about games, competitions or promotional offers from “Akado” Ltd and/or third parties – partners of “Akado” Ltd;

Cookies
“Akado” Ltd uses cookies on its website to store settings and identifiers required to provide the services specified on the website. Some of these cookies are technically necessary for the website to function properly.

What are cookies?

A cookie is a small file containing data that is stored in your device’s web browser when you visit certain websites. Cookies may or may not contain personal data about the visitor. Cookies also help us to understand how you use our services so that we can continuously improve them by personalising the content and offers we provide to you, based on your preferences and interests.

We use them, for example, to identify our users when they use our website, so that we can provide our services or to enable us to operate and maintain the security of our services. These cookies do not collect information about you that could be used for marketing or advertising purposes. Your consent to the use of these cookies is implied by your use of our website; therefore, you cannot opt out of their use.

When you visit our website, you may notice that various types of cookies are generated.

Our website uses cookies for the following purposes:

– User identification to ensure secure access;
– To remember the information you have entered on various pages when you make payments or place orders, so that you do not have to enter your details repeatedly;
– Saving preferred settings such as language, location, the number of search results to be displayed, etc.;
– Saving settings for optimal display, such as the buffer size and resolution settings for your screen;
– Reading your browser settings to ensure our website is displayed optimally on your device’s screen;
– Ensuring the website loads smoothly and remains accessible at all times;
– Offering the option to save your account login details so that you don’t have to enter them every time;
– Tracking the number of users visiting our websites;
– Tracking the time each visitor spends browsing our web pages;
– Determining the sequence in which visitors access the various pages on our website;
– Carrying out assessments to determine whether certain parts of our website need to be improved;
– Optimising our website.

Third-party cookies:

We also use certain third-party cookies as part of our services. These cookies are managed by the relevant third parties and are not under our control. These cookies help us to conduct market research, improve functionality and monitor compliance with our Terms and Conditions and our website’s terms of use.

How can you manage your cookies?

You can manage and/or delete cookies as you wish. You can delete all cookies stored on your computer, and you can configure most browsers to prevent them from being stored on your computer. If you do this, you may need to adjust certain settings each time you visit our website, and some of the services and features on our website may not work.

Conclusion:

This privacy policy is current as at 25 May 2018.
“Akado” Ltd reserves the right to amend and/or supplement this Policy at any time. Changes come into effect immediately upon their publication on the website, unless otherwise specified in the updated version of the Policy. You should visit this page periodically to review the Policy. The Policy may be updated at any time without specific notice to users of the Website. “Akado” EOOD accepts no liability if a user of the website has not familiarised themselves with the latest version of this Policy.