Общи условия за услуги и продажба на мебели

GENERAL TERMS AND CONDITIONS FOR THE PROVISION OF SERVICES AND THE SALE OF PRODUCTS

The company
1.1. AKADO EOOD (hereinafter referred to as „the Company“) governs all matters relating to the manufacture, delivery and installation of furniture and interior design solutions, whether these are bespoke projects or mass-produced items.
Ordering and Negotiation
2.1. Work commences following confirmation of the brief, approval of the design and the signing of a contract or quotation.
2.2. The design may be drawn up by us or provided by the client, in which case the client is responsible for its accuracy.
2.3. All requirements must be specified in writing before production commences.
Prices and payment
3.1. Prices are determined on a case-by-case basis, depending on the complexity of the project.
3.2. An advance payment is required in accordance with the agreed terms.
3.3. An interim payment is made prior to delivery, and the final payment is made after installation.
3.4. Payments shall be made by bank transfer or in cash.
Production and deadlines
4.1. The completion time depends on the complexity and scope of the order.
4.2. We use state-of-the-art equipment to ensure flawless production.
4.3. Deadlines may be amended in the event of force majeure.
Delivery and installation
5.1. Delivery and installation are carried out by arrangement with the customer.
5.2. Transport and installation costs are included in the price, unless otherwise stated in the quotation.
5.3. The customer must provide access and the necessary conditions for installation.
Complaints and Warranty
6.1. We provide a guarantee in accordance with the law.
6.2. Claims will only be accepted if supported by evidence and within the warranty period.
6.3. The warranty does not cover defects caused by misuse.
Liability
7.1. We accept no liability for damage resulting from inaccurate information provided by the customer.
7.2. We may suspend fulfilment of the order in the event of late payment.
Confidentiality and data protection
8.1. We process personal data in accordance with the GDPR.
8.2. The data is used solely for the purpose of fulfilling the contract.
8.3. All terms of the contract, as well as the information provided, shall remain confidential even after the contract has been terminated.
Additional terms and conditions
9.1. Comprehensive agreement: These terms and conditions constitute the entire agreement between the parties and supersede all previous agreements.
9.2. Amendments: Any amendments or modifications to the contract must be made in writing and signed by both parties.
9.3. Disclaimer: The failure of any party to enforce any provision shall not constitute a waiver of that provision.
9.4. Divisibility: Should any clause be invalid, the remaining provisions shall remain in force.
9.5. Notifications: All notices shall be deemed to have been validly served once they have been sent by post or courier to the address specified by the parties, or by email if so agreed.
Force majeure
10.1. The parties shall be exempt from liability in the event of an inability to perform due to circumstances beyond their control, such as natural disasters and other force majeure events, provided that prompt notification is given and performance is resumed once such circumstances have ceased.
Intellectual property
11.1. All rights to developments created in connection with the performance of the contract shall remain with the relevant party, which grants a licence for their use within the scope of this agreement.